Help center

Support

Placeholder support content for setup, quarantine research, mail flow, account access, and billing questions.

Getting started

Set up MX routing, verify your protected domain, and confirm mail is flowing through Spam Dingo.

Quarantine help

Search quarantined messages, release legitimate mail, and tune reports for users or the whole domain.

Policy tuning

Manage allow lists, block lists, attachment filters, AI thresholds, and domain-wide rule exceptions.

Outbound SMTP

Configure smart host routing and outbound relays for Standard and Enterprise plans.

Account access

Reset passwords, enable multi-factor authentication, and manage admin permissions.

Billing

Review plan limits, invoices, trial status, and upgrade options for higher message volume.

Need a hand?

Dingo can point you in the right direction.

This page will become a real support hub over time. For now, contact the Spam Dingo team and include your domain, plan, and a short description of the issue.

Contact Support
Dingo reviewing a spam filter dashboard